Customer Service

Promoted articles

• How to Know if it's a Free Webinar?
• Is a Webinar Replay Available?
• Is a Live Session Recording Available?
• How to Cancel/Renew a Subscription (Desktop View)
• How to Access the song lesson's tab book in the Play Song dashboard (iOS and Android)
• How to Review Your Orders and Subscriptions (on a web browser)
• Accessing Your GuitarZoom Toolbox Dashboard on a Web Browser
• How to Change Your Preferred Payment Method (PC or Mac)
• How to Change Your Preferred Payment Method (Mobile Browser)
• Viewing the Live Sessions from the Member Website (PC or Mac)
• Accessing Your Course Tab Books on your Mobile device (iOS or Android)
• I Ordered the Course but it's Not in my Dashboard / Course List (iOS or Android)
• How To Make A Shortcut of the GuitarZoom Page on Your Windows Desktop
• How Does the Favorites Feature Work on A Web Browser
• Accessing Your Masterclass Dashboard on Mobile Devices (iOS/Android)
• Accessing Your GuitarZoom Toolbox Dashboard on Mobile Devices (iOS/Android)
• Accessing Your GuitarZoom VIP / Guitar Club Dashboard on a Mobile Device (iOS/Android)
• Masterclass Dashboard Overview on a Web Browser
• Accessing Your Play Songs Dashboard on Mobile Devices (iPhone/iPad/Android)
• GuitarZoom Member Website Overview on Mobile Devices (iOS/Android)
• How to Refresh Your Course Dashboard
• I Ordered the Course but it's Not in my Dashboard / Course List (PC or Mac)
• Creating a GuitarZoom Account to access the Member Website (PC or Mac)
• Where Do I Access My Online Lessons? (For PC or Mac)
• How to Submit Song Request to Steve
• How to Adjust the Video Speed
• Changing Your Password
• Accessing Your Course Tab Books on a Web Browser (PC or Mac)
• How the Looping Feature Works?
• I Lost/Forgot My Password, What do I do?
• You Sent Me an Incomplete Order!
• Where is My Progress Tracker and Quick Start Guide?
• I Want a Refund, and I'm Ready to Raise Hell for it!
• I Want to Cancel the DVD Course I Purchased!
• Where are my Bonus Courses?
• Can I Share my GuitarZoom Member Website Access to Others?
• How Do I Cancel My Purchased Course?
• I Need an Email Receipt
• Oops, I Think I Ordered Twice!
• Can I Exchange my Course for Another One?
• Help! I'm Not Sure if my Order Went Through/ I Didn't Receive Any Order Confirmation Email